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WEBSITE PRIVACY STATEMENT

The General Data Protection Regulation (2018) (GDPR) and the UK Data Protection Act (2018) form the UK Data Protection regime.

In the course of our business we collect and hold personal data. This Privacy Statement is for Lisburn & Castlereagh City Council’s ‘Invest Lisburn Castlereagh’ website www.investlisburncastlereagh.com

The GDPR/DPA requires that personal data is:

  • Processed lawfully, fairly and in a transparent manner;
  • Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes;
  • Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (‘data minimisation’);
  • Accurate and, where necessary, kept up to date;
  • Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed;
  • Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures (‘integrity and confidentiality’).

Why we need your information

The Council provides its residents with a public service in compliance with its legal responsibilities;

  • To contact you by post, email or telephone;
  • To update your records;
  • We may need to establish your needs and subsequently provide you with the assistance that you require;
  • From time to time we obtain your opinion about our services and inform you of other relevant council services and benefits;


Information that we collect

We hold personal data in delivering our services. The personal data that we collect is:

  • Name (first and last)
  • Address region
  • Email address
  • Telephone Number
  • Website

Lisburn & Castlereagh City Council processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

How we collect information

  • Completing online forms

The personal data may be held in paper and electronic format, but will always be managed in a safe and secure manner.

Some areas of our website require you to actively submit personal data e.g. online services, email, online forms or online payments. You will be informed at each of these personal data collection points what data is required and what data is optional.

Personal data may be gathered without you actively providing it, through the use of various technologies and methods such as Internet Protocol (IP) addresses and cookies. An IP address is a number assigned to your computer by your Internet Service Provider (ISP), so you can access the internet.

We collect IP addresses for the purposes of system administration and to audit the use of our site. Each time you log onto our site and each time you request one of our pages, our server logs your IP address.

Although we log your session, it will not normally link your IP address to anything that can enable us to identify you. However, we can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with our rules or terms of service or to protect our service, site, users or others.


Your rights as an individual

The GDPR provides rights for individuals, as a Data Subject you have the:

  • Right to be informed – obligation to provide ‘fair processing information’ through privacy statements. There must be transparency at the point of collection on how the information will be used and there is an emphasis on providing you with a clear and concise notice.
  • Right of access – individuals must be able to access their data to ensure that it is being processed lawfully. This is commonly referred to as a Subject Access Request. If you wish to access your personal data you must submit a request in writing and we will respond within one month. We may seek clarification as to your identity and there is no fee for this service.
  • Right to rectification – which means that we will rectify inaccurate data concerning you without undue delay.
  • Right to erasure – (is not absolute and only applies in certain circumstances) erasure or rectification of personal data – this right arises in the event of inaccurate or incomplete data and has been expanded to cover more circumstances than those set out in the Data Protection Act 2018.
  • Right to data portability – this is a new right enabling individuals to reuse and transfer their personal data (held in electronic form) for their personal use to another data controller without affecting its usability.
  • Right to restrict processing – where the accuracy is contested (until it can be verified) or where you have objected to the processing (until a verification of the legitimate grounds on which it occurs has been made) or where processing is unlawful or when it is no longer necessary.
  • Right to object – where the processing of personal data is subject to consent, individuals can object to certain types of processing such as direct marketing or processing for research or statistical purposes.
  • Right not to be subject – to a decision based solely on automated processing, including profiling that significantly affect the individual.


Sharing and disclosing your personal information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this Privacy Statement or where there is a legal requirement.

Lisburn & Castlereagh City Council use MailChimp as our marketing automation platform. If you consent to receiving marketing emails from us you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy policy and Terms of use.


Safeguarding measures

Lisburn & Castlereagh City Council takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: pseudonymisation, restricted access, IT authentication, anti-virus/malware and firewalls.


Transfers outside of the EU

Lisburn & Castlereagh City Council use MailChimp as our marketing automation platform. MailChimp is an internationally based company and stores your data in the US. MailChimp is certified under the EU-US Privacy Shield framework.

If you consent to receiving marketing emails from us you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy policy and Terms of use.

If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Privacy Statement.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.


Consequences of not providing your data

You are not obligated to provide your personal information to Lisburn & Castlereagh City Council. However, as this information is required for some of our service delivery or for legitimate interests, we may not be able to offer some/all our services without it.

How long we keep your data

Lisburn & Castlereagh City Council will only ever retain personal information for as long as it is necessary and we operate a strict Retention and Disposal Policy to meet these obligations.

Where you have consented to us using your details for direct marketing consultation or communication purposes. You have the right to withdraw this consent at any time.

You can request that we delete/destroy data by contacting our Data Protection Officer, your request will be reviewed to ensure the correct procedures apply, including compliance with the law.

Notifications of changes

Any changes to this Privacy Statement will be posted on our website.

Subject Access Request

Should you wish to make a Subject Access Request please complete the Council’s Subject Access Request form and contact:

Data Protection Officer
Lisburn & Castlereagh City Council
Civic Headquarters
Lagan Valley Island
BT27 4RL

Email: data.protection@lisburncastlereagh.gov.uk


Lodging a Complaint

Lisburn & Castlereagh City Council only processes your personal information in compliance with this Privacy Statement and in accordance with GDPR/DPA. However if you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with our Data Protection Officer or the Information Commissioners Office:-

Data Protection Officer Information Commissioner
Lisburn & Castlereagh City Council Information Commissioners Office
Civic Headquarters 14 Cromac Place
Lagan Valley Island Belfast
Lisburn      BT274RL BT7 2JB
Email: data.protection@lisburncastlereagh.gov.uk Email: ni@ico.org.uk

The Lisburn Castlereagh office market comprises of a mix of city centre office buildings and edge of town / suburban office parks. The city centre market is characterised by office suites providing a modern workforce with a host of nearby
amenities.

The edge of town / suburban developments are modern own-door developments with on-site car parking.

These sites enjoy high occupancy rates and offer good quality office accommodation. Such schemes include; Sidings Office Park and Lisburn Square.

The Lisburn Castlereagh office market offers competitive operating costs compared to Belfast City Centre yet occupies a strategic location on the main Belfast / Dublin road and rail network. In addition, superior broadband connections – rated among the best in the UK – provides Lisburn Castlereagh with all the ingredients for success for commercial occupiers.

Office 2017 Averages

AreaPrime Rent (local) £sq ft/paPrime Yield (Local convention) %
Lisburn Castlereagh£107.50%
Belfast£206.00%
London£67.505.25%
Manchester£345.00%
Birmingham£335.00%
Dublin£654.00%
Glasgow£29.505.50%
Cardiff£255.50%
Liverpool£20.506.50%
Newcastle upon Tyne£23.505.75%
Source: CBRE

The Council area earned £27m in 2016 from overnight visitors according  to NISRA, an increase in spend of 8% in 2015, although actual numbers of overnight visitors increased by some 30%. As the Council area earns considerably more from shopping visits and day trips, which are usually not included in tourism data, the total earnings from external and all domestic visitors may reach considerably more than £27m and could be in the region of £200m+ in total.

Lisburn Castlereagh’s recommended target for growth in staying visitor numbers and revenue is 10% per annum.This is in line with Tourism NI’s target of doubling tourism value between 2020 and 2030 identifies growth as a key ambition for every part of NI.

There are a few well-established hotels within the Lisburn Castlereagh Council area which experience high occupancy rates. Despite this high demand, there is limited supply and untapped fulfilment in new conference, meeting and hotel development sites offering significant opportunities for potential investors.

Individual major investments such as that by Historic Royal Palaces in Hillsborough Castle and Gardens will see substantial economic benefit in jobs created directly and indirectly, and through visitor spend spreading through the village and wider area, it’s anticipated that this will bring an additional 200,000 new visitors per annum to the City.

The table below shows that within the UK, only NI recorded any material level of growth in hotel bedroom and bed-space occupancy rates when comparing 2016 to 2015 (Source: The Research Solution). 2018 figures taken from VisitBritain United Kingdom Occupancy Survey (Surviced Accommodation Summary Report June 2018).

Hotel Bedroom Demand Comparison

2017201720182018
Hotel Demand National Averages Room OccupancyBedspace OccupancyRoom OccupancyBedspace Occupancy
Northern Ireland73%56%73%55%
England77%55%82%58%
Scotland72%53%82%63%
Wales67%51%71%55%

Leisure

The annual Balmoral Show has grown significantly since moving from Belfast to Balmoral Park in Lisburn. It is estimat- ed that the agricultural and farming show attracted around 80,000 event goers in 2016, with visitors numbers from across NI and further afield expected to increase further. The recent addition of the Eikon Exhibition Centre at Balmoral Park, the largest indoor exhibition centre in NI with 10,000 sq. m. of flexible indoor space, ample car parking and 65-acre events park also offers the prospect of generating demand for overnight accommodation from events hosted there.

Eikon, Northern Ireland's largest Exhibition and Conference Centre


 Hillsborough Resort - Assessment Report February 2019

Lisburn Castlereagh offers huge potential as an industrial location due to both its proximity to Belfast and its location on the main Belfast to Dublin corridor. Brexit could see a number of manufacturing and logistics companies seeking industrial space along the Belfast to Dublin corridor and  Lisburn Castlereagh benefits from a number of key sites which could accommodate them.

The Lisburn Castlereagh industrial market benefits from high quality accommodation and competitive operating costs with rates relief on industrial use capped at 30%, and rates payable around £0.60 psf. Lisburn Castlereagh is already home to a number of well-established industrial and warehousing businesses such as Assa Abloy, Montupet, Causeway Aero Group. With excellent road links to the motorway system and fast connection to ports and airports, these companies can export products and compete globally.

Industrial - Light Industrial 2017 Averages

AreaPrime Rent (local) £sq ft/paPrime Yield (Local Convention) %
Lisburn Castlereagh£4.008.00%
Belfast£4.007.00%
London£264.75%
Manchester£5.954.25%
Birmingham£6.505.00%
Dublin£9.245.50%
Glasgow£8.006.00%
Cardiff£5.006.50%
Liverpool£5.255.50%
Newcastle upon Tyne£5.506.00%
Source: CBRE

Sprucefield Shopping Centre is Northern Ireland’s only designated regional shopping centre, attracting visitors from both north and south of the border and with plans for future growth that would increase the opportunities to encourage additional short breaks in the area. Lisburn Castlereagh boasts a strong retail market with Bow Street Mall, located in the heart of Lisburn city centre and Forestside Shopping Centre, a 304,000 sq ft standalone shopping mall accompanying a prime location south east of Northern Ireland's Capital City and attracting over 5.2m visitors per annum.

In general, letting evidence would suggest that Lisburn city centre is experiencing increased success in recent years. Letting transactions have increased in areas including Lisburn City Centre with a number of new entrants providing restaurant and eateries/café uses.

New entrants including Little Wing, Bob and Bert’s and Greggs provide multiple occupier presence in the city centre including in the stylish and cosmopolitan Lisburn Square.

Retail 2017 Averages

AreaPrime rent (local) £sq ft/paPrime Yield (Local convention) %
Lisburn Castlereagh£456.00%
Belfast£1505.75%
London£2,2255.75%
Manchester£2904.25%
Birmingham£3255.00%
Dublin€6,3003.15%
Glasgow£1406.50%
Cardiff£1755.50%
Liverpool£2555.00%
Newcastle upon Tyne£2355.25%
Source: CBRE

Have a look at some recent successes of Invest Lisburn Castlereagh

LISBURN CASTLEREAGH – TIME TO MAKE THE MOVE

Chess is a game of strategy: smart moves and a winning result.  Investing in Lisburn Castlereagh is no different. 

Lisburn & Castlereagh City Council returned to MIPIM UK to demonstrate why the area is one to watch when it comes to investment and development opportunities.   Is it time for you to ‘Make the Move’?

For us it is all about location.  Only 8 miles south-west of Belfast City Centre with direct motorway access Lisburn Castlereagh is strategically located on two key transport corridors; north-south and east-west.  Our ideal location means we have the perfect all-island base with easy access to both the UK and EU markets.  Post-Brexit this will place us in a very unique and advantageous position.

With a tailored package of support for investors along with the proposed reduction in corporation tax to 12.5% and planning authority we are certainly ahead of the game. 

To view the investment opportunities available in the Lisburn Castlereagh area please click here

LCCC MIPIM 2017 Highlights FINAL from LCCC on Vimeo.

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Lisburn Castlereagh City offers a diverse range of investment and property developments. As well as growing the manufacturing and research base we have high demand for developments in:

To view the investment opportunities available in the Lisburn Castlereagh area please click here



 

Lisburn Castlereagh City is a key part of one of the UK’s largest metropolitan areas with access to one million people within 30 minutes.

The City region is undergoing an unprecedented period of growth and transformation with the full support of the Council and its Economic Vision of establishing Lisburn Castlereagh City as a leading and dynamic business destination.

One of the main strengths of the Lisburn Castlereagh City economy is its skills profile with the proportion of residents with no formal qualifications lower than any Council area in Northern Ireland.  Improving the skills profile is essential to the future prosperity of the local economy and remains to be a top priority for the Council, who works in partnership with local Universities and South Eastern Regional College to deliver this.  Investment in this area benefits the economy and also individuals and local employers.  

Characterised by competitive labour costs, the local workforce is highly professional, with a high concentration of senior managers and technical personnel. There is also a large number of school leavers and graduates keen to avail of local skilled and semi-skilled careers. Lisburn Castlereagh City has a young and multi-skilled, English speaking workforce with an economically active population of 70,000.

Home to multinationals such as Coca-Cola, Assa Abloy and Bombardier, and a thriving SME sector, Lisburn Castlereagh City has 4,300 registered businesses, accounting for 6% of all the businesses in Northern Ireland.  There are endless opportunities for business to grow, relocate or take advantage of our diverse supply chain.

The Lisburn Castlereagh City area is a mixture of city, urban, village and rural communities. It is ideal for those wishing to enjoy a combination of rolling countryside and urban life within easy commuting distance of Belfast and the surrounding areas.

Many thousands of people from Northern Ireland and from throughout the world have been attracted by the prospect of living and working in the safe and attractive environment of Lisburn Castlereagh City. A strong reputation as a good place to live has encouraged many who work in Belfast to live in Lisburn Castlereagh City taking advantage of the high quality of life with excellent community facilities, housing provision, educational and leisure facilities.

As a result businesses in Lisburn Castlereagh City have access to a high quality workforce.

Housing

There is a diverse range of living accommodation to suit everyone from new housing developments to contemporary apartments and attractive townhouses. Many choose to live in pretty rural villages which are well connected to the cities of Lisburn and Belfast. Exciting development plans for Lisburn include new city centre and riverside dwellings.

Schools

Many people are attracted to live in Lisburn Castlereagh City because of the excellent reputation of its schools. The City can offer forty seven nursery and primary schools, as well as nine top performing second and third level educational facilities catering for a wide range of academic and vocational training needs.

Shopping

Lisburn Castlereagh City is one of Northern Ireland’s top retail destinations offering a full range of shopping experiences from traditional markets, to local neighbourhoods and large out-of-town retail centres with national retail chains.

Lisburn is an historic market town reflected in the 17th century layout of the city. Today the retail offer attracts shoppers from across Northern Ireland and the Republic of Ireland with a mix of local specialist retailers and national and international chains. For example the Marks and Spencer store in Lisburn is one of the flagship locations in the chain, their first out of town store in the UK.

Castlereagh has an attractive mix of local neighbourhood ‘high streets’ and major ‘out of town’ retail parks and is an integral part of our retail offering.

Lisburn Castlereagh is located on the edge of Northern Ireland's capital city, on the main Belfast – Dublin corridor means businesses have access to up to 3 million people and  is one of Northern Ireland's fastest growing regions with strong cluster in manufacturing, engineering and agri-food.

Lisburn Castlereagh has a strong, pro-business, vibrant economy, skilled workforce and boats the best of both worlds with beautiful countryside sitting alongside modern urban development.  As Northern Ireland's best connected city, with minimal road congestion, easy access to rail, ports and airports, it is excellently placed for business with most international cities.

Lisburn Castlereagh Key Stats

Population146,002 (NISRA 2019)
Economic activity rate78.9%
Number of VAT registered companies4,855
Number of Jobs57,888

Lisburn Castlereagh Transport Links

Transport links in Lisburn Castlereagh City

By Car

Driving Times (AA Journey Planner) - Lisburn Castlereagh to:Time (Minutes)
Belfast South business area10
Belfast City Centre10
Belfast Port10
George Best Belfast City Airport (BCY)10
Belfast International Airport (BFS)30
Dublin City Centre90
Dublin International Airport80

By Train

Rail Links (NI Translink) - Lisburn Station to:FrequencyTime (Minutes)
Belfast Centre 4-6 trains per hour9
Belfast City Airport4 per hour29
Dublin City Centre6 per day< 120

Key Sectors

Lisburn Castlereagh City has a diverse economy from advanced engineering to food production and business services. The City has a strong , proven track record with many flourishing facilities owned by multi-nationals , industry leaders and locally grown successes.

Northern Ireland offers inward investors one of the most attractive support packages available in Europe.  Working with our partners in Invest NI Investors may be able to take advantage of:

  • Revenue grants towards start-up costs, interest relief, factory rental costs, training costs, marketing development costs and R&D. R&D capital spending can be written off against income.
  • Pre-employment training grants.
  • Finance investment in the share capital of a company and government loans at commercial and concessionary rates.
  • Property tax exemptions for manufacturing property.
  • Generous depreciation allowances.

Investing in Northern Ireland means investing in:

  • Location –an integral part of the United Kingdom. Almost 1,100 international companies have invested in Northern Ireland
  • Education - the best performing education system for primary maths in Europe, and the sixth best in the world. 
  • Cost Competitiveness – 
    • Fiscal Environment: 19% Corporation tax (2nd lowest in Western Europe). 
    • Research & Development 
      • Patent Box Corporation tax of 10%.  
      • R&D Tax Relief 12% HMRC R&D Expenditure Credit.
  • Technology - one of the fastest growing tech clusters in the UK (Northern Ireland is one of FT fDi Intelligence’s Top 10 Digital Economies of the Future).
  • Global Business Services - a depth of skills available from human resources, finance, auditing, supply chain management, customer support, marketing, consultancy and legal services.
  • Advanced Manufacturing & Engineering - a strong engineering heritage with an international reputation.
  • Life & Health Sciences - a hub for cutting-edge research and innovation in the field of life and health sciences.
  • Food & Drink - Northern Ireland’s food & drink producers are dedicated to traceability and passionate about quality.
  • TV, Film & Digital Media - a region rich in creativity that enjoys a global reputation for innovation.
  • Innovation - a rich heritage of innovation
  • A Great Place To Live - Research shows Northern Ireland people are the happiest in the UK.

Not only does Lisburn Castlereagh offer an advantageous location, skilled workforce and a successful track record; Lisburn & Castlereagh City Council can offer a tailored programme of support, making the investment transition as smooth as possible.

Businesses wishing to relocate to the council area or expand their current operations can access the council’s unique ‘Soft Landing Programme’ The Lisburn Soft Landing Programme is an exciting initiative where a team of local professional businesses, specialist business support organisations , the Chamber of Commerce and the local College have teamed up to offer free initial consultation / mentoring/ training or coaching sessions to businesses setting up in the Lisburn area. The Soft Landing team will provide expert advice and support on a range of business related areas such as the law , financial planning, sales & marketing,  property, IT systems and human resources.

This unique programme of incentives and information for prospective companies, delivered by the council’s Investment Team, form part of Lisburn Castlereagh’s business-friendly welcoming culture and reduces the associated risks for investors.  We also offer relocation and property advice and encourage investors to visit to our area and take a closer look at the opportunities that exist. 

With over half a million square foot of new city centre developments and a number of prime sites that have been earmarked for new hotel, retail and office development, there has never been a better time to invest in Lisburn Castlereagh. 

We listen, We deliver

Following the local government reform in April 2015, Lisburn & Castlereagh City Council obtained increased planning and economic development powers.  We are utilising these powers to bring development and prosperity to our local economy.

We work in partnership with all local authorities to deliver a community plan for our area.  This means helping the people of the area shape their City.

Lisburn & Castlereagh City Council is responsible for preparing a new Local Development Plan to guide future development across the Council area up to 2030. This will provide a 15 year plan framework to support economic and social needs in the area, in line with regional strategies and policies, while providing the delivery of sustainable development.

The Local Development Plan provides a statutory link with the Council’s Community Plan, and will include a spatial land use reflection of the Community Plan providing a vision of how places should change and what they will be like in the future.

The Lisburn Castlereagh City Council area was formed in April 2015 following the restructure of local government in Northern Ireland with the City of Lisburn joining key suburbs of the Castlereagh area of Belfast. Set in the beautiful Lagan Valley the city council area covers 200 square miles of contrasting scenery from the gentle drumlins of the open countryside to its many picturesque towns and villages.

The area has a rich history with Lisburn regarded as the birthplace and centre of the world’s Irish linen industry. The linen industry remains a focus for the area and Lisburn is home to Irish Linen Centre & Lisburn Museum, which collects and safeguards artefacts relating to the Irish linen industry.

Lisburn Castlereagh City has a population of 146,002 (NISRA, 2019) and one of its key strengths is the skills profile, with the proportion of residents with qualifications of NVQ4 is the highest of any Council area in Northern Ireland.

The new Council area is the right combination for business and living – adjoining the city of Belfast with all the amenities of a large city but with the charm of rural Northern Ireland on your doorstep.

Lisburn & Castlereagh Westminster Business Showcase 

 

On 21st September 2022 the council will hold a Business & Investment Networking Reception in the Terrace Pavilion, Palace of Westminster. It is a platform for delegates to strengthen and develop new business contacts and partnerships.

This Westminster Showcase will promote our tourism investment plans, highlighting all that is good in investing, visiting or doing business with Lisburn and Castlereagh based companies. The new 'Royal' status bestowed upon Hillsborough village in October 2021, means we are keen to attract even more visitors than ever to the area, and to Northern Ireland as a whole.

We are delighted to host this year's Business Showcase promoting Royal Hillsborough as a key tourist attraction within Lisburn and Castlereagh City Council. Generating new business for Royal Hillsborough's growing visitor economy, and leveraging commercial investment opportunities across Lisburn and Castlereagh, are key themes for this initiative. 

Seminars and networking events

To view upcoming events and register to attend, please visit: https://www.eventbrite.co.uk/o/business-solutions-lisburn-castlereagh-city-council-24473972922

Sales Development Programme ‘sells’ itself by supporting 10 local businesses

26 March 2019 9:45

Ten local companies have successfully completed Lisburn & Castlereagh City Council’s (LCCC) Sales Development Programme.  

The Council is committed to supporting the growth aspirations of small to medium sized enterprises in the Lisburn Castlereagh area and the Sales Development programme is no different.  New sales are the lifeblood of any business and this programme is all about providing participants with both the skills and confidence to target new sales opportunities during and after the programme.

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2.5 Million Social Enterprise Adventure Centre To Create 50 New Jobs

25 January 2019 3:22

Lisburn-based Social Enterprise Employers For Childcare is delighted to launch a £2.5 million build-project of a new family adventure centre called ‘High Rise’ at its existing premises on Altona Road which will create up to 50 new jobs.  High Rise will incorporate a Clip ‘n Climb experience, only the second of its kind in Northern Ireland, along with a soft play area, sensory room and a number of spaces for birthday parties and corporate room hire.

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